At mmoo, we believe online entertainment should remain enjoyable — not a source of stress or financial burden. That's why we provide a range of self-control tools and support resources to help you play wisely and safely.
Each tool is designed to give you full control over your gaming activity.
Set a maximum daily deposit limit for your account. Once the limit is reached, your account will not accept further deposits until the next day.
Limit the amount you can wager in a single week. This tool helps you manage your long-term budget and avoid excessive wagering.
Take a break from playing for anywhere between 24 hours and 30 days. Your account will be fully deactivated during the break with no loss of funds.
The final option to permanently close your account. Once selected, the account cannot be reopened — this is here to help if gaming has become a problem for you.
Links to your gambling activity including total amount bet, wins, and losses. Monitor your playing patterns for better self-awareness.
Quick access to professional support organisations and experienced helplines for gambling-related issues — all in one place.
All these tools are accessible directly from your account settings in just a few clicks.
Every mmoo self-control tool is located under "Account Settings" within your mmoo platform. Here are the steps to access each tool:
All tools can be modified or re-enabled at any time. You're in full control — no risk in experimenting with your settings.
If you experience any of the following, consider seeking professional help or using permanent self-exclusion: (1) Playing longer or spending more than planned; (2) Continuing to play despite losses; (3) Lying to others about your gambling activity; (4) Using money from other sources such as loans or financing to play; (5) Neglecting work, family, or social activities because of gambling; (6) Feeling anxious, depressed, or irritable when not playing.
If you or someone you know needs help, reach out to these organisations. They are experienced professionals ready to assist without judgment.
An experienced Malaysian mental health support service. They can assist with gambling-related issues as part of their broader mental health services.
A community organisation providing emotional support to individuals in crisis. Available 24/7 by phone or email to listen and guide.
An organisation focused on individual wellbeing, offering counselling for a range of issues including gambling addiction and financial stress.
A peer support group for individuals struggling with problem gambling. Meetings are held online and at selected locations across Malaysia.
An organisation that provides support to families affected by a loved one's problem gambling. They understand the impact on those closest to the individual.
The mmoo customer support team is available 24/7 via live chat to discuss responsible gambling concerns or to activate self-control tools.
Register a new account today and access all our self-control tools from day one. Or if you already have an account, log in and visit your self-control settings to get started.